Prompt Payment Policy Statement

We have made an internal commitment to pay our suppliers on time:

  • Within the agreed terms.
  • Without trying to change payment terms retrospectively (unless by mutual agreement).

We pride ourselves in paying our suppliers on time and are committed to achieving this standard. We aim to pay all invoices within the agreed terms by BACS transfer and in return we expect all suppliers to pass the benefit of prompt payment on to their own suppliers, and thus provide a better working relationship with our supply chain.

To enable prompt payments, we require the following from our suppliers:

  • All invoices/statements to be emailed to info@demolitionandgeotechnical.co.uk
  • An approved D&G order number must be quoted on all invoices.
  • Delivery address must be quoted on all invoices.
  • Signed delivery tickets/electronic signatures must be provided.
  • Signed and authorised timesheets, hire sheets or other work records must be provided where required.
  • Where a monthly account is in operation, invoices must be received no later than 15th of each month to allow sufficient time for those invoices to be processed and authorised for payment for the end of month BACS run. Monthly statements are requested prior to the 20th date of that month to allow for any queries to be addressed prior to the end of the month payment runs.

Complaints or Disputes

We will put an invoice in dispute and “on-hold” if:

  • There is no order number.
  • There is a price discrepancy.
  • Items have been charged for which are not detailed on our purchase order.
  • Quantity of items have not been received/duration of hire is incorrect.
  • Quality of items/service do not meet the correct standard expected.
  • Items ordered are faulty/damaged when received or damaged within a reasonable timeframe.
  • Timesheets, hire sheets or other record sheets have not been submitted for approval or are incorrect.
  • There are agreed contra-charges to be made.
  • We are awaiting credit notes from the supplier to offset against an invoice which is on hold.

If your invoice is placed “on-hold” or dispute we will make, contact with you to discuss the invoice to ensure that you are aware that payment will not be made against that invoice until the dispute is resolved.

T. Perks
Managing Director
Dated : 16/9/2023